High-quality products tailored for wholesalers and distributors worldwide.
China Loong Solar Cell Co., Ltd. supplies solar cells, solar panels, photovoltaic system components, production equipment, and related solutions to international B2B customers. The following ordering process is designed to ensure that product specifications, commercial terms, production requirements, and delivery arrangements are clearly confirmed before an order proceeds.
Please send us an inquiry with the product name, required specifications, estimated quantity, destination country, and intended application. Depending on the product, useful information may include dimensions, power or efficiency requirements, cell technology, electrical parameters, materials, color, drawings, reference images, installation conditions, and packaging preferences.
Our product range includes solar cells, silicon wafers, solar raw materials, flexible and foldable solar panels, bifacial and shingled products, BIPV solutions, solar inverters, charge controllers, mounting systems, trackers, monitoring systems, testing equipment, cleaning machines, and solar production line equipment. Providing complete technical information helps us identify a suitable product or solution efficiently.
OEM and custom requirements are reviewed according to the product type, technical feasibility, requested quantity, and application. Custom options may include dimensions, electrical characteristics, cell layout, materials, connectors, cables, appearance, labels, branding, accessories, and export packaging.
After reviewing your requirements, China Loong Solar Cell Co., Ltd. will provide a quotation based on the confirmed scope of supply. The quotation may specify product configuration, unit price, quantity, applicable trade terms, estimated preparation or production time, packing method, quotation validity, and other relevant conditions. Pricing and availability are subject to confirmation because solar materials, components, customized products, and equipment may have different cost structures and preparation requirements.
Samples may be available for selected products and may be recommended before a volume order when specifications, appearance, performance, or assembly compatibility need to be evaluated. Sample availability, cost, preparation time, and shipping arrangements depend on the product and customization requirements.
Customers are responsible for reviewing samples against their intended application and local requirements. Approval of a sample does not replace the need to confirm the final order specifications, particularly when materials, dimensions, electrical parameters, or production conditions change.
Before production or order preparation begins, both parties should confirm all applicable commercial and technical details. These may include:
An order is considered confirmed after the relevant order document or proforma invoice has been accepted and the agreed payment or other required confirmation has been received. Any changes requested afterward may affect pricing, production planning, material availability, or delivery timing.
Payment terms are agreed according to the order value, product type, customization level, transaction history, and other commercial considerations. The available payment method, currency, schedule, and bank information will be stated in the quotation, proforma invoice, or sales contract.
Please remit funds only to the account officially confirmed by China Loong Solar Cell Co., Ltd. If you receive a request to change payment details, verify it with our authorized contact through a previously established communication channel before making payment. Bank charges and other transaction costs will be handled according to the confirmed order terms.
Production, sourcing, or order preparation begins according to the confirmed specifications and agreed commercial terms. Lead time depends on product requirements, order quantity, material availability, customization, technical complexity, and production scheduling. Any estimated timeline is subject to final confirmation for the specific order.
We may provide progress updates, product photographs, packing photographs, samples, drawings, or other confirmation materials when appropriate and agreed. Quality checks are performed according to the confirmed product specifications and applicable inspection arrangements. For specialized equipment, solar energy systems, or production line projects, technical approval and commissioning requirements may be documented separately.
If the buyer requires third-party inspection, pre-shipment inspection, specific test records, or additional documentation, these requirements should be raised before the order is confirmed. Related costs, timing, scope, and acceptance criteria must be agreed in advance.
Products are packed according to their characteristics, order quantity, selected transportation method, and confirmed export requirements. Fragile items such as solar cells and silicon wafers may require protective handling, while solar panels, machinery, mounting components, and system equipment may require cartons, pallets, crates, or other suitable packaging.
Custom labels, shipping marks, barcodes, manuals, and branded packaging can be discussed before order confirmation. Any special packaging or labeling requirement should be supplied in clear written form, including approved artwork and placement instructions where applicable. Additional costs may apply depending on materials and complexity.
Shipping can be arranged by courier, air freight, sea freight, rail, or another suitable method, depending on product dimensions, weight, order value, urgency, destination, and applicable transportation restrictions. The responsible party for freight booking, insurance, customs clearance, duties, and local delivery will be determined by the confirmed trade terms.
Estimated dispatch and transit times are provided for reference and may be affected by carrier schedules, customs procedures, destination conditions, weather, public holidays, or other circumstances outside the supplier’s direct control. Shipping documents will be prepared according to the order and agreed delivery terms. Buyers should provide complete and accurate consignee, contact, tax, and import information in a timely manner.
Please inspect the shipment promptly upon arrival. Check the outer packaging, pallet or crate condition, product quantity, model, labels, and visible condition before signing for delivery whenever possible. If there is visible transportation damage, note it on the carrier’s delivery record and take clear photographs or videos before unpacking.
Any discrepancy, shortage, damage, or suspected product issue should be reported without unreasonable delay. Please retain the original packaging and provide the order number, product model, quantity affected, photographs, videos, test conditions, and a clear description of the issue. Complete evidence helps us review the matter with the production, quality, packing, and logistics teams.
Requests to change or cancel an order must be submitted in writing and are subject to review. Once materials have been purchased, customization has begun, products have entered production, or shipment has been arranged, changes or cancellations may not be possible or may result in additional charges. Any adjustment will take effect only after both parties confirm the revised specifications, cost, and schedule in writing.
China Loong Solar Cell Co., Ltd. provides after-sales communication for products supplied under confirmed orders. For technical questions or product concerns, please contact us with the order reference and detailed supporting information. We will evaluate the issue according to the confirmed specifications, inspection results, installation or operating conditions, transportation records, and agreed order terms.
Where a claim is verified, the appropriate resolution will be discussed based on the circumstances and may include technical guidance, replacement parts, repair coordination, replenishment, or another mutually agreed solution. Products should be stored, handled, installed, and operated according to the relevant instructions and intended application.
Clear specifications and timely approvals help China Loong Solar Cell Co., Ltd. process each order accurately and maintain efficient communication from inquiry through delivery and after-sales support.
China Loong Solar Cell Co., Ltd. is a manufacturer and supplier of solar cells, panels, photovoltaic materials, system components, and related equipment. We provide standard, OEM, ODM, and customized solutions for distributors, integrators, contractors, and other business customers.